Shipping & Returns Policy
Last updated: August 4, 2026
Shipping Policy
Processing Time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Methods & Rates
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-10 business days after processing.
- Express Shipping: Estimated delivery within 2-4 business days after processing.
Shipping rates are calculated at checkout based on the weight and dimensions of your order and your delivery location.
International Shipping
We offer international shipping to most countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost or order total. Delivery times for international shipments vary by destination and typically range from 7-21 business days after processing.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Returns Policy
Return Eligibility
We accept returns within 14 days of delivery. To be eligible for a return, items must be:
- Unused and in the same condition that you received them
- In the original packaging
- Accompanied by the receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Items that have been worn, washed, or altered
- Items marked as final sale
How to Initiate a Return
To initiate a return, please contact us at hello@barklikedog.com with your order number and reason for the return. We will provide you with return shipping instructions and a return authorization.
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, your refund will be processed within 5-7 business days and a credit will be applied to your original method of payment. Please note that it may take additional time for the refund to appear on your statement depending on your financial institution.
Exchanges
If you need to exchange an item for a different size or color, please contact us at hello@barklikedog.com. Exchanges are subject to availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at hello@barklikedog.com with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.
Contact Us
If you have any questions about our Shipping & Returns Policy, please contact us at hello@barklikedog.com.